Policies
The Policies file is designed to facilitate the setup of policies within the Inventory platform. It's necessary for managing policy-specific data and relate to the rates created previously.
File Name Format
The file name format for the Policy Setup is as follows: clientCode-providerCode-HotelCode#ContextCode-policies.csv.
If you have any questions about how to add the requested information to create the file name, you can consult the following link:
Importance of the file name for Travelgate's FTP uploads
Policy
| Element | Mandatory | Description |
|---|---|---|
| Rate Code | 1 | Unique identifier that associate this policies to a unique rate. |
| Refundable | 1 | Indicate if it is a refundable policy or not. Example: (0 - False (not refundable)) or (1 - True (refundable)). |
| Days Before | 0 | Number of days prior to check-in when the cancellation policy takes effect. |
| Penalty Value | 0 | Amount to be paid if the book is canceled in the range of days that this policy is effective.(Check the Penalty Type Codes). |
| Penalty Type | 0 | Type of penalty to be chosen between: Percentage, Amount and Nights. |
| Start Date | 0 | Indicate the starting date of the policy. Format date: dd/MM/yyyy. |
| End Date | 0 | Indicate the ending date of the policy. Format date: dd/MM/yyyy. |
Sheet Format Example
CSV Format Example for Channel Managers
Rate Code;Refundable;Days Before Arrival;Penalty Value;Penalty Type;Start Date;End Date
"123RATE_TEST";"1";"2";"100";"Amount";"20/05/2024";"25/05/2024"
Additional information
| Penalty Type |
|---|
| Amount |
| Nights |
| Percentage |